Why is the app crashing or not loading?

If LDS Singles keeps crashing, freezing, or won't load, it's usually caused by a temporary issue with your connection, device, or app version. Try the steps below.

If you're using the app

1. Check your internet connection. A weak or unstable connection can cause the app to freeze or fail to load.
2. Update the app. Make sure you're using the latest version from the App Store or Google Play.
3. Restart your device. This clears out temporary glitches that can cause crashes.
4. Free up storage space. Low storage can cause apps to crash unexpectedly.
5. Uninstall and reinstall the app. This resolves issues caused by corrupted app data.

If you're using the website

1. Refresh the page or try again in a few minutes.
2. Clear your cache and cookies, which can resolve loading errors.
3. Try a different browser to see if the issue is browser-specific.
4. Turn off your VPN, as it can sometimes interfere with the site.

Still having trouble? Contact Customer Support for further help.