Quick answer: If you bought Premium in the LDS Singles app and it isn't showing on your account, use Restore Purchase.
- Go to My Profile > Account Settings > Subscription > Restore Purchase.
- Make sure you're signed in to the same Apple ID or Google account you used to buy.
- Paid, but photos are still blurry, you're still seeing upgrade prompts, or you can't use Premium features? Go to My Profile > Account Settings > Subscription > Restore Purchase.
If you bought Premium in the LDS Singles app on iPhone or Android and it isn't showing on your account, you can restore your purchase in the app.
How to restore your purchase
- Go to My Profile > Account Settings > Subscription.
- Tap Restore Purchase.
- Make sure you're signed in to the same Apple ID or Google account you used to buy.
Paid, but still seeing blurry photos or upgrade prompts?
If you bought Premium in the app but you're still seeing any of these, the app may not have picked up your purchase yet:
- Profile photos are still blurred
- You're still being asked to upgrade
- You can't use Premium features
To restore your purchase:
- Go to My Profile > Account Settings > Subscription.
- Tap Restore Purchase.
- Make sure you're signed in to the same Apple ID or Google account you used to buy.
Once your purchase is restored, blurred photos and Premium features should unlock, and the upgrade prompts should stop.