If a profile or conversation you were viewing is no longer available, there are a few possible reasons.
Common Reasons
A match or conversation may no longer be available if the other member:
- Deleted their profile.
- Is no longer available on the platform.
- Chose to stop appearing in matches.
Can It Be Restored?
No. Once a profile or conversation is no longer available, it can't be restored.
What You Can Do
Continue browsing to discover other members and new matches. If you believe a profile or conversation disappeared because of a technical issue, contact Customer Support.