Why Was My Subscription Automatically Renewed?

Our goal is to help you find your perfect match — and we want your experience with us to be smooth and worry-free.

That’s why we provide uninterrupted communication with your matches, giving you every opportunity to create a meaningful connection and, we hope, your own success story.

Before subscribing, all members have the chance to review our cancellation policy, clearly outlined in our Terms of Service.

If you decide not to continue, you can disable automatic renewal of your subscription at any time through your account settings.

Having trouble canceling or need help? Our Customer Support team is here to assist you. Just reach out through the contact form on our Help page, and we’ll be happy to guide you through the process.